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Policy on Returns and Exchanges

1Pack all the items in the original packing. We will not accept any items that have been opened or used. 
2Ensure that you circle the item that you will like to return and pack it together with the item inside the box/ bag. 
3After we receive the item, we will provide a partial or full refund to your paying method. We will inform you of all the information through email. If you have any questions, please feel free to contact us by sending an email to support@8ighttogo.com.

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved. 

Rules on returning and exchanging Items with discovered defects: 

Customers are entitled to notify us of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer. 

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to us, and their consumer properties, factory labels, and ready-for-sale condition are preserved.